Fix Netflix Black Screen on Windows PC with 5 Solutions

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
When do you get a black or blank screen with sound? When you open the Netflix app Turn off your device. If your device has a power cable, unplug it. Make sure. Method 1: Update your Google Chrome · Method 2: Update your graphics driver · Method 2: Clear your browser cache · Method 3: Perform Windows updates · Method 5: Run. Press Windows key + X and select apps & features, · Scroll down to locate Netflix App, select it the click advanced options link, · Now, under reset section-.
 
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[Solved] Netflix Black Screen Problem – Driver Easy – How do you fix the black Netflix screen?

 

Ask a new question. When selectin user on netflix windows 10 app, one user gets black screen bug loads for детальнее на этой странице second and then nothing but black screen.

Selecting any other user will work just fine. Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. Choose where you want to search below Search Search the Community. Search netflix app windows 10 black screen community and support articles Windows Windows 10 Search Community member.

On browser that user works just fine. Any ideas? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. MarcMorelli56 Independent Advisor.

I suggest to consult and apply the steps of перейти links that share some of the Windows MVPs, in both coincide some indications, but each contains their own information. Let me know if you have something else that I can help you with, I’d be happy to help. Happy holidays Regards, Marc M. Note: This is a non-Microsoft website. Netflix app windows 10 black screen page appears to be providing accurate, safe information.

Watch out netflix app windows 10 black screen ads on the site that may advertise products frequently classified as a PUP Potentially Unwanted Products. Thoroughly research any product advertised on the site before you decide to download and install it. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.

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Fix Netflix Black Screen on Windows PC with 5 Solutions

 
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There are multiple reasons that may cause Netflix screen black on windows If you are getting a black screen on the Netflix app the common reason may outdated Graphics driver. Again if you are getting black screen on web browser such as chrome there are chances outdated browsers, chrome extensions, Cookies and Browsing Data may cause the issue.

We have devided the solutions in two parts, for Netflix black screen on app and Netflix black screen on the browser. Well if you are getting Netflix black screen with sound on the chrome browser then the following solutions help fix the problem. Temporarily disable third-party security software Antivirus and open Netflix to check if its the culprit of the issue. Click the Advanced tab. Click Clear data. Firefox : In the upper right corner of the browser, click Open menu.

Click Preferences. Scroll down and click Clear History. Click OK. Internet Explorer version 9 or later : Click Settings. Click Internet Options. Click Delete.

Microsoft Edge: In the upper right corner of the browser, click Settings and more. Click Clear now. Opera From the menu sidebar on the left, select the History icon. Click Clear Browsing Data. Click Clear Data. Update Windows. Press the Windows Key on the keyboard. Once the updates are installed, restart your computer and try Netflix again.

Run browser as Administrator. Quit all open browsers – including this window! You may want to print the following steps. Click on the Start Menu in the bottom left hand corner of your screen.

Select All Programs. Select Run as Administrator. If prompted, select Allow. Use this newly opened window to play your TV show or movie again.

Attempting to play again from the original browser window will likely result in the same error. Clear Google Chrome browsing data. Click Advanced. Uncheck everything except Cookies and other site data. PlayStation 3. Reinstall the Netflix app. Press the Triangle button. Choose Delete. Choose Yes. Choose Yes to download it. Xbox Check your cable connections. This error is typically caused by the cable connection between the Xbox and your display.

Xbox One. Troubleshoot your hardware connection. There might be an issue with the connection between your device and the TV. Try reversing the ends of the HDMI cable.

Try a new HDMI cable. What to do next. All other game consoles. Amazon Fire tablet. Restart your tablet. Hold the Power button on the side of your tablet.

You might need to enter your Apple ID and password. If you forgot your Apple ID or password, go to the Apple support site for help.

Restart your iPhone, iPad, or iPod touch. Your email address will not be published. Stay connected. Like Follow Subscribe. Latest News. Table of Contents. Akshita Gupta , Julia I am facing this Netflix black screen Error.

Thankyou for sharing these quick fixes! Leave a Reply Cancel reply Your email address will not be published. Now, under reset section- click on Reset button. So, there might be a possibility that any DNS misconfiguration is causing Netflix app not performing properly. Sometimes, outdated graphic card, audio and other display drivers create nuisance in streaming videos. So, you should regularly check, and update drivers whenever needed.

You can update drivers from Device Manager. Step 2- A complete list of all the devices connected to your PC, will be displayed. First check your graphic card drivers are latest or not. Download this software to click on below button. Go to Netflix supported browsers to update your web browser or get a different browser. To use your Mac to watch Netflix on a TV, use a supported connection.

You may need to update your computer’s video driver, or install a video driver supported by Windows Netflix Customer Service can’t help with these steps. If you aren’t comfortable doing them by yourself, contact your computer’s manufacturer for help.

If your computer uses a graphics card or GPU, use the software that was installed with the card to update its video driver. If an update didn’t work or there were no updates available, uninstall the driver and reinstall it. If there is no video driver for your computer that is supported by Windows 10, try playing Netflix with a different device or browser, like Google Chrome , Mozilla Firefox , or Opera.

Contact the TV manufacturer for help. To change the setting, follow the steps below. If this didn’t fix your problem, or you aren’t using a first-generation PlayStation VR on a PlayStation 4 Pro, continue troubleshooting below. If you are not using a first generation PlayStation VR or a PlayStation 4 Pro, or if the steps above did not resolve your issue, please contact customer service to help us investigate this error.

You may be using Google Home screen mirroring to watch Netflix from your phone. Use the steps below to turn off screen mirroring and cast directly from the Netflix app. Tap the Cast icon from the title description page to cast to your TV. If you’re not using screen mirroring or these steps didn’t fix the problem, continue below.

Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website. Learn more about our use of cookies and your information. You can change your cookie preferences. Change your cookie preferences. Help Center. Join Netflix Sign In. Back to Help Home. Smart TV. When do you get a black or blank screen with sound? When you open the Netflix app. Restart your device.