– Surface supported operating systems
Windows 10 Microsoft Surface Laptops · Microsoft – Surface Laptop Go – » Touch-Screen – Intel 10th Generation Core i5 – 4GB Memory – 64GB. «In light of the general availability of Windows 11, Oct. 5, , commercial customers can choose to have Windows 10 or Windows 11 installed on. All current software, firmware, and drivers for the Surface Pro.
– Windows 10 for surface
Tip: Having problems with your Surface? Try fixing it with the Surface Diagnostic Toolkit. Having trouble with your Surface? If you’ve tried basic troubleshooting options, you may need to restore or reset your Surface.
Here are some common issues and solutions:. Your Surface isn’t working well, and it’s been a while since you installed anything new: Reset your Surface. You want to reinstall your previous operating system: Go back to your previous version of Windows. Windows won’t start, and you have a recovery drive: Use a recovery drive to reinstall Windows. Note: You can find similar help information for Surface Duo.
Before you reset your device and reinstall Windows, you can choose to keep your files or remove them. If you can’t sign in to Windows, try retrieving your password before performing a reset. To learn more, see When you can’t sign in to your Microsoft account. Open Recovery. Keep my files —Reinstalls Windows 11 but keeps your personal files and any apps that came with your PC.
This option removes changes you made to settings, as well as apps and drivers you installed. Remove everything —Reinstalls Windows 11 and any apps that came with your PC. This option removes personal files, changes you made to settings, and apps and drivers you installed. Note: If you’re planning to donate, recycle, or sell your Surface, or send it in for replacement, use this option and choose to fully clean the drive.
This might take an hour or two, but it makes it harder for other people to recover files you’ve removed. Select Cloud download or Local reinstall. We recommend using Cloud download. You can also get to the reset option by restarting your Surface from the sign-in screen. If you need to, dismiss the lock screen. In most cases, you’ll have 10 days to go back. This will keep your personal files, but it’ll remove apps and drivers installed since upgrading, as well as any changes you made to settings.
Next to Go back , select Go back. If you don’t see this section, too much time has elapsed since you upgraded, and you can no longer go back. You may need your BitLocker Key to reinstall Windows with a recovery drive. Find my BitLocker recovery key. Recovery options in Windows.
Surface devices help. Under Reset this PC , select Get started and choose an option:. Keep my files —Reinstalls Windows 10 but keeps your personal files and any apps that came with your PC.
Remove everything —Reinstalls Windows 10 and any apps that came with your PC. Under Go back to the previous version of Windows 10 , select Get started. If you’re having trouble with your Surface Pro, Surface Pro 2, Surface Pro 3, or Surface 3, you may be able to restore, refresh, or reset it to solve the problem.
Should you restore, refresh, or reset your Surface? Restore from a system restore point. Refresh your Surface. Reset your Surface. Use a recovery drive to reinstall Windows. If your Surface isn’t running as quickly or reliably as it used to, try one of these recovery options. The following table can help you decide which one to use. Refresh or reset your Surface. This option takes your Surface back to an earlier point in time, called a system restore point.
Restore points are generated when you install a new app, driver, or Windows update and when you create a restore point manually. To get started, do the following:. Swipe in from the right edge of the screen and tap Search. If you’re using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and select Search.
In the search box, enter recovery , and in the search results, select Recovery. Boot your Surface using a USB recovery drive. Insert a bootable USB drive into the USB port on your Surface, then press and hold the volume-down button while you press and release the power button.
When the Surface logo appears, release the volume-down button. Select System Restore , select the target operating system, and select Next.
Refreshing your Surface reinstalls Windows and keeps your personal files, settings, apps that came installed on your Surface, and apps you installed from the Store. Swipe in from the right edge of the screen and tap Settings. If you’re using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and select Settings. Under Refresh your PC without affecting your files , select Get started.
Select Next , make sure your Surface is plugged in, and select Refresh. Resetting your Surface lets you choose whether to remove just your files or fully clean the drive, and then Windows will be reinstalled.
Under Remove everything and reinstall Windows , select Get Started. Select Next , and choose either Just remove my files or Fully clean the drive. The option to clean the drive is more secure, but takes much longer. For example, if you are recycling your Surface, you should choose to clean the drive.
If you are keeping your Surface, you just need to remove your files. For more info about creating and using a recovery drive to reinstall Windows, see Creating and using USB recovery drive. Press and hold the volume-down button while you press and release the power button. If you chose not to copy the recovery partition when creating your recovery drive on Windows 8 or Windows 8.
Refresh or reset Surface RT or Surface 2. Set up your Surface. Download drivers and firmware for Surface. You can’t sign in to your Microsoft account. Table of contents. Surface recovery topics. Surface Devices Surface More Windows 11 Windows 10 Windows 8. Here are some common issues and solutions: Your Surface isn’t working well, and it’s been a while since you installed anything new: Reset your Surface You want to reinstall your previous operating system: Go back to your previous version of Windows Windows won’t start, and you have a recovery drive: Use a recovery drive to reinstall Windows Note: You can find similar help information for Surface Duo.
Notes: If you chose not to copy the recovery partition when creating your recovery drive on Windows 8 or Windows 8. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn’t match my screen.
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– Windows 10 for surface
All current software, firmware, and drivers for the Surface Pro. Microsoft Surface is a series of touchscreen-based personal computers, tablets and interactive whiteboards designed and developed by Microsoft, running the. Download the latest drivers and firmware updates to keep your Surface devices Automatically update Windows 10, Windows 11, and Surface drivers and.